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1 posts from July 2012

Shedding a Light on VoIP Call Recording Methods

Accurate Always is launching a website that better details the ins-and-outs of VoIP call recording. We get a lot of questions about the modalities employed and we wanted to provide a resource that has the facts, just the facts, and nothing but the facts (with a little cameo from Voxida, of course).

If you want to learn about SIP trunk recording, or active and passive interfaces, including sniffing and spanning ports, check it out. There's a section on IP voice recording software options and a list of supported IP PBX, gateways and media servers too.

We want this to be a resource to call center and governmental folks alike. If you have any questions, or need additional information added, please contact us and we'll get on it.

Find out more about call recording and assuring quality interactions in your contact center, or setup a Voxida demo

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