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3 posts from August 2011

VoIP Call Recording Support - Record Cisco, Avaya, Nortel, Inter-Tel, Alcatel, NEC, Ericcson and Siemens VoIP Calls

The Voxida contact center call recording systems are known for playing well with others. In fact, it's hard to find an enterprise PBX that Voxida doesn't love, but few people know that Voxida can handle many communication protocols at once. To the non-telecom techy of us (your author included), that means that Voxida can record and monitor contact center calls from your Cisco VoIP phone system, your Avaya digital TDM PBX, radios, intercom and more (drumroll, please) in a single appliance. How's that for an overachieving multi-tasker?

See the VoIP recording and support for the following PBX:

Learn more about enterprise VoIP call recording here.

Expanded Enterprise PBX Call Recording Support

Accurate Always has expanded support for enterprise PBX models, which was just updated on Accurate Always' website today. 

Call Recording Solutions for Enterprise PBX, by Manufacturer:
Alcatel PBX Call Recording
Avaya PBX Call Recording
Cisco Call Recording
Ericsson PBX Call Recording
Inter-Tel PBX Call Recording
Mitel PBX Call Recording
NEC PBX Call Recording
Nortel PBX Call Recording
Siemens PBX Call Recording

To obtain additional information about PBX model support for VoIP call recording or to record TDM calls, please contact Accurate Always.

TMC's Carl Ford Interviews Accurate Always in San Jose

Carl Ford from TMCnet speaks with Kate Haley, CMO at Accurate Always, in San Jose about the Voxida call recording solutions for healthcare, aerospace and high traffic contact centers. The geodiverse contact center call recording and quality monitoring systems, called the Voxida Hive, are discussed for the first time with the press.